HOW TO GET A RATION CARD
You can obtain an application from for ration cards from your ration office or district office on payment of Re.1/- There are three types cards, Yellow, orange and white. The yellow cards are given to families below the poverty line, i.e. those having an annual income between Rs.15,000/- and Rs.1 Lakh. Those families having an annual income of over Rs.1 Lakh are given white cards.
Listed below are the various types of forms to be filled up by card holders.
a. To obtain a new ration card, fill up form No.1, attach all the required documents and pay a fee of Rs.5/- only. The card should be received within 10 days.
b. For deleting names from the card, fill up Form No.9 and get a certificate from the ration office to this effect. This should be done the same day or at most the next day.
c. For adding names fill up from No. 8. The change should be made within 7 days.
d. To replace a lost or mutilated ration card, fill up from No. 15. The card should be replaced within 10 days.
e. For other alternations such as change of address fill up from No. 14. The change should made within 7 days.
Approach the Public rations Officer at Window No. 1 for Free assistance. Do not involve any middlemen who approach you.
llliterate applicants or those who do not know Marathi should seek help at Window No.2 to get their forms filled up. Completed forms for new ration cards are also accepted at this window.
Application for increase in the number of units will be received and registered at window No.3. People wishing to surrender their ration cards can get a receipt for the same at this window.
Distribution of ration cards, registration and accounts will be handled at window No.4.
RATIONING SYSTEM URBAN AND RURAL
The Food and Civil Supplies Department of the state goverment controls the functioning of the PDS, Policy decisions are taken by the Rationing Controller.
In the Greater Mumbai and Thane Industrial Zone there are 6 zonal offices:
1) Zone A-Office Nos. 1,3,5,6,9,11 and 13
2) Zone C-Office Nos. 15,16,17,18,19,20 and 21
3) Zone D-Office Nos. 22,23,24,25,26 and 29
4) Zone E-Office Nos. 30,31,32,33,34,35,44 and 45
5) Zone F-Office Nos. 36,37,38,39, and 40
6) Zone G-Office Nos. 27,28,42 and 43
The head of a rationing office is the Rationing Officer. The Asst. Rationing Inspector and the staff help in the day to day Functioning of the office. The staff helps to redress the grievances of the public and guide them.
THE RURAL SECTOR
RATIONING RULES AND CARD HOLDERS RIGHTS
1. THE WEEKLY QUOTE IS NOT FORFEITED IF NOT PURCHASED: For the convenience of consumer who cannot buy the fortnightly quote at one time, purchase of rations on a weekly basic is permitted. If a card holder cannot purchase his rations in the first fortnight of a month. he can do so in the second. Sugar is available owing to shortage or strikes by shopkeepers, truckers or godown employees in a particular month, these quotas will be made available in the next month by the government.
2. DISPLAY OF SAMPLES: Samples of food grains, etc are to be displayed in sealed plastic bags. The general impression that rations are of poor quality is not correct.They have to be clean. The state goverment is supposed to lift stocks from the Food Corporation of
3. ENSURE THAT YOU GET A RECEIPT: The receipt is yellow in colour and in simple language. If the figures are not clear ask the shopkeeper to write them down legibly. The receipt should give the date of purchase, details of the rations supplied and the number of the ration shop in Marathi only. There is no rule that the ration can be purchased only once a day. You may make more purchase separately on the same day.
If the shopkeeper has no change, ask him to write the amount due on the back of your receipt and to sign below so that the amount can be adjusted against your next bill.
4. You are entitled to buy only the commodities you require. The shopkeeper cannot insist that you buy Wheat or rice in order to get your quota of kerosene or sugar.
5. A fee of Rs.5/- is charged for new card. The fee for replacement of a lost card is Rs.10/-. There is no charge for issuing a temporary card, or for adding or deleting names in the ration card.
6. When applying for a new card or adding names to a card, verification will be carried out after your application is received and the card will be made available within 10 days.
7. To obtain a ration card, applicants do not need to have a fixed residence. Tenants, sub-tenants, pavementdwellers,temporary construction workers,contract labours and hostels can all obtain ration cards after inspection to verify produce a "no objection" certificate from the owner of the premises.
8. If a card holder is moving from one Locality of greater Mumbai to another, there is no need to surrender his card. A slip giving the address of the rationoing office for the new residence, reference number and the number of the new ration shop (ARS No.) will be attached to his ration card by the rationing office. The card holder should first go to his change of residence; the officer in change will guide him regarding the steps to be taken.
9. If the card holder is moving to mumbai from distrcts or from outside the state, he will have to get a surrender slip from his old rationing office and present it at the new rationing office. If the card holder did not have a ration card in his former home he will have to get a certificate from the 'talathi' of his district to this effect. In case where documentary evidence cannot be produced, the Rationing Inspector will inspect the home, verify the statement of the applicant and issue a temporary card.
10. Card holders should not be intimated by threats made by the shopkeeper. He has no powers to seize, change or cancel their cards.
INFORMATION TO BE DISPLAYED
The ration shop has to display:
a. The registration number of the ration shop (ARS No.).
b. The number, address and phone number of the ration office.
c. The inspector's name and the time of his weekly visit.
d. The stock position of all rationed commodities in units.
e. The official price list.
f. The total number of ration cards registered with the shop.
g. The total number of units.
A complaints book has to be available to card holders.